Service

To ensure the stable operation of the Suction-On Side Flat Labeling Machine you purchased, we are committed to providing professional and efficient after-sales service, allowing you to carry out production without worries. The detailed service policies are as follows:

I. Whole Machine Warranty Service​

• 🟢Warranty Period: The whole machine enjoys a 1-year free warranty service (calculated from the date of successful equipment acceptance).​

• 🟢Warranty Scope: During the warranty period, if the equipment malfunctions due to its own quality problems as identified by professional technicians, free maintenance services will be provided; spare parts with quality issues will be replaced free of charge.​

• 🟢Exclusion Clause: wear parts in daily equipment use (such as suction cups, conveyor belts, label guide rollers and other consumable parts) are not covered by the free warranty and need to be purchased separately according to actual usage needs.​

II. Lifetime Maintenance and Technical Support​

• ☑️Lifetime Maintenance Guarantee: After the warranty period expires, we still provide lifetime maintenance services. Only necessary cost fees (including spare part costs, on-site service fees, etc.) will be charged for maintenance, with transparent and open pricing standards and no hidden costs.​

• ☑️Lifetime Spare Part Supply: We maintain a long-term stock of dedicated spare parts for the equipment, ensuring that you can conveniently purchase compatible original spare parts throughout the entire service life of the equipment, avoiding production disruptions caused by spare part shortages.​

• ☑️Lifetime Technical Support: Regardless of whether the equipment is within the warranty period or not, you can contact our technical team at any time to obtain free technical consultation, operation guidance, troubleshooting suggestions and other services. Multiple communication methods such as telephone and online remote assistance are supported.​

III. Service Response Commitment​

We have a dedicated after-sales service hotline and customer service team. After receiving your service request, we will respond within 24 hours and formulate a solution for you based on the actual situation, ensuring that problems are solved efficiently and minimizing your production losses.​

Choosing our Suction-On Side Flat Labeling Machine means not only choosing a high-quality labeling equipment, but also a long-term and reliable after-sales guarantee.

At Dabowen Technology, we understand that every business has unique requirements. That’s why we offer fully customizable solutions for labeling, printing, and automation equipment. From design specifications to production capacity, we work closely with you to tailor equipment that perfectly fits your product type, packaging format, and workflow.

Custom Solutions Tailored to Your Needs

Our custom services ensure:

1. 1. Precision and Compatibility: Equipment designed to handle your specific product sizes and materials.
2. 2. Enhanced Efficiency: Optimized production lines that maximize throughput and reduce labor costs.
3. 3. Quality and Reliability: Solutions built to meet your quality standards and withstand long-term operation.
4. 4. Expert Support: From consultation and design to installation and maintenance, our team provides professional guidance every step of the way.

With our custom services, you get more than just a machine—you get a solution that adds value, improves productivity, and elevates your product quality. For more information about customization, please contact us.